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Frequently Asked Questions

Kura, Costa Rica

Top 5 Questions

Flexible Booking Policies 

We’ve amended our booking & cancellation policies for travel through October, 2024.

Payment due dates are as follows:

  • Wildlife Season Reservations – 30 days prior to check-in
  • High Season Reservations – 60 days prior to check-in
  • Holiday Season Reservations – 90 days prior to check-in with 25% confirmation deposit 120 days prior to check-in

 

Once paid, reservations that are canceled or adjusted before 30 days will receive a credit with the hotel, valid for use within one year of the original date of stay, any adjustment or cancelations later than 30 days of the reservation will be fully penalized.

We’re located in the tropics and close to the equator. Costa Rica is considered a rainforest country and warm temperatures are characteristic throughout the year. There are two well-defined seasons:

Dry Season: December – April
Rainy Season: May – November

The rain, especially on the Pacific coast, typically occurs during the afternoon or evening and is “warm”. We experience a short mid-year mini Dry Season towards the end of July and beginning of August when rainfall decreases significantly for 3-4 weeks. The rainiest months are September and October, especially in the south Pacific region.
Note: The climate in San Jose is often very different to the coastal regions. A medium-weight fleece jacket is highly recommended for cooler nights in and around the capital.

TEMPERATURE & RAINFALL CHART FOR THE OSA PENINSULA
 JANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC
Avg. Max. Temp. (F)919292919089898990898990
Avg. Min. Temp727173737372717171717171
Avg. Rainfall (inches)6,305,708,0011,0018,9017,5018,9020,9022,0027,7022,3011,60

Below are some general visa guidelines, but please check with your airline or travel agent to confirm your legal requirements for entering Costa Rica. All visitors to Costa Rica need a passport valid for at least 6 months at the date of entry.

1. Visa not required for nationals of the USA, Argentina, Austria, Belgium, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, Israel, Italy, Japan, Korea (Rep), Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Panama, Paraguay, Poland, Portugal, Puerto Rico, Romania, Spain, Sweden, Switzerland, Trinidad & Tobago, Uruguay, and the UK and its dependencies for stays of up to 90 days.

2. Visa not required for nationals of Antigua & Barbuda, Australia, Bahamas, Barbados, Belize, Bolivia, Bulgaria, Chile, Dominica, El Salvador, Estonia, Grenada, Guatemala, Guyana, Honduras, Iceland, Ireland, Jamaica, Kenya, Mexico, New Zealand, Philippines, Russia, St Kitts & Nevis, St Lucia, St Vincent & The Grenadines, San Marino, Singapore, Slovak Republic, South Africa, Suriname, Taiwan, Turkey, Vatican City and Venezuela for stays up to 30 days.

Getting here is easy. Kurà can be reached either by plane or by car from the capital city, San Jose. You can find more detailed information on travelling to the hotel on our dedicated Getting Here page.

Need a hand arranging domestic transportation? Just ask us!

Hotel Related

The Kurà experience is recommended for adults only. Guests must be over 18 years of age, while younger guests are welcome when the hotel is booked out by a single party.

This depends on which season you’d like to stay at Kurà. Generally for High and Holiday Season, we recommend booking up to 6 months in advance. Our boutique resort is small and can get booked up fast. From April through November, we suggest booking a few months in advance to avoid disappointment.

How many days of paradise can you handle! We recommend staying at least 3-4 nights to soak up the sexy-chic Kurà experience and enjoy everything there is to do around Uvita. Stay as long as you can though – it can be hard to leave the infinity pool!

Yes. We can arrange all domestic transport for you. Transportation options include short 20-minute flights from San Jose, helicopter and private shuttle transfers, and car rentals. You can find more information on travelling to Kurà and transport options on our Getting Here page.

Kurà is the kind of place where you’ll want to relax and lounge around the pool all day. But when adventure calls, it’s never too far away. We offer a number of rainforest tours including the famous Corcovado National Park, adrenaline-fuelled activities including waterfall rappelling, and ocean-based trip from kayaking and paddleboarding to fishing and snorkelling.

At Kurà we also offer various complimentary activities such as cooking demos and yoga classes.

Read more about our tours and activities here

Yes. Our Suites have full air conditioning and large ceiling fans too. Some of our guests however like to slide open their large glass terrace doors to let in the ocean breezes while they sleep.

Yes. There is complimentary Wi-Fi throughout the resort.

Yes. We’re committed to making fresh, tasty food for each and every one of our guests. Food is an important part of the Kurà experience so not only do we strive to accommodate all food allergies, but we do our best to make every dish delicious.

Our menus feature a number of vegetarian and vegan dishes, and lots of our traditional Costa Rican dishes – being corn rather than wheat based – are naturally gluten free. To discuss specific dietary requirements, please get in touch and ask about accommodating your needs. Gourmet feel-good food is for everyone!

We’re certain you’ll love the food at Kurà, but if you want to venture out, there are a number of restaurants in Uvita and a little further in Ojochal. They’re all just a short drive away.

Yes. The water at Kurà and across most of Costa Rica is 100% potable.

We’re lucky to have almost no bugs at Kurà. Thanks to our mountain location, there is no standing water for mosquitoes to breed, and any that do appear are quickly eaten by wildlife higher up the food chain! Sometimes after periods of extended rains and at dusk you may see a few around, but guests seldom find them bothersome.

Nevertheless, it is a good idea to apply insect repellent, especially if you venture out into the rainforest or nearby National Parks. Where possible, choose a non-aerosol repellent as they contain fewer toxic ingredients.

We have a number of beautiful swimming beaches easily accessible from Kurà. For guests wishing to explore the famous Whale’s Tail or other nearby beaches, we offer a daily complimentary beach shuttle service.

Read more about our beaches here

Our dress code is informal. We encourage you to bring lightweight, casual clothing and resort wear, sunscreen, a bathing suit, and sturdy tennis shoes or hiking boots for activities. If you’re visiting during Green Season, we recommend also bringing a light rain jacket and sweater for cooler evenings. Don’t worry about brining spare clothing since we offer a laundry service.

Check in is from 2pm. Should you arrive earlier at Kurà, we will do everything possible to have your Suite ready. However, if you do have to wait for you Suite, you won’t have to wait to start your vacation: go ahead and take a dip in the infinity pool or enjoy some lunch.

Check out is at 11am. If you would like to leave later in the day, please let us know at reception and if possible, we’ll be happy to accommodate you.

While staying at Kurà, all your expenses can be charged to your room. When you check out, we accept US Dollars, Costa Rican Colones and all major credit cards.

When out and about, carrying some small US Dollar bills is recommended as well as some local currency. Most businesses and restaurants accept US Dollars. Euros and other currencies are not commonly accepted in Costa Rica.

Tipping is exclusively at your discretion. As all of our staff contributes to your stay at Kurà, general tips are divided among the whole team. This excludes service staff as by law they automatically receive 10% of all food and beverage purchases. If a particular member of our staff provides exceptional service, you may request a special envelope from the reception and leave a tip for them individual at check out.

Smoking is not permitted in the Suites and Costa Rica has passed strict non-smoking laws which prohibit smoking in public places. However, we have a small (ocean view!) smoking area on our grounds.

The electrical current in Costa Rica is 110 volts. The sockets are American-style: standard US two prong plugs (or three pronged if grounded).

Kurà is an independently owned hotel, and the resort is operated by The Cayuga Collection of Sustainable Hotels. This Costa Rica-based hospitality management company is dedicated to managing and developing sustainable and luxury hotels in Costa Rica, Nicaragua and Panama.

Read the owners’ story here and more about The Cayuga Collection here

General Questions

Costa Rica is the ultimate tropical getaway. Home to rainforests, cloud forests, active volcanoes, and both Caribbean and Pacific beaches, the opportunities for exploring – or relaxing – are endless. Despite its small size, Costa Rica holds approximately 5% of the world’s biodiversity, making it a dream destination for wildlife lovers too. Sloths, monkeys, scarlet macaws, toucans, quetzals and more are easily spotted in the wild.

Getting around is also hassle-free. Domestic, carbon neutral airlines like Sansa connect all the regions of Costa Rica. The longest internal flight route is under 1 hour. Roads and highways are well-maintained too, and driving between destinations is unlikely to ever take more than 4 hours.

Importantly, Costa Rica is also considered a safe travel destination. We don’t even have a national army!

Uvita is a true hidden gem on the South Pacific coast of Costa Rica. It’s easily reached from the capital and other popular destinations on the Pacific coast, yet away from the crowds. It’s home to the Marino Ballena National Park, famous for its sprawling, untouched beaches, the iconic Whale’s Tail sandbar, and the Humpback Whales that visit seasonally. Uvita is just a stone’s throw from 6 more national parks and private reserves too – rainforest, ocean and wildlife adventures abound.

The town itself is laidback, friendly and with a low key international vibe. There’s plenty to eat, drink, explore and experience.

Discover a slice of the real Costa Rica here

In addition to Uvita, there are many other destinations in Costa Rica that are worth a visit. We recommend visiting some of the country’s active volcanoes (Arenal, Poás, Irazú, Rincón de la Vieja), and famous national parks. Manuel Antonio – Costa Rica’s most popular national park – is near Kurà, as well as the famous Corcovado National Park which is home to almost 2.5% of the world’s biodiversity. We recommend Santa Teresa up to Nosara for beautiful, white sand beaches and world-class surfing too.

If you’d like some advice on where to combine with Uvita, we’ll gladly give you some ideas. You can check out our sister properties in the Cayuga Collection, and design the perfect combination of tropical adventures to suit you.

If you’d like to explore the center of San Jose, we recommend staying at Hotel Grano de Oro. This tropical Victorian mansion is within walking distance of the capital’s main attractions.

No immunizations, shots, inoculations or vaccinations are required to enter Costa Rica. However, it would be wise to check with your personal physician for individual recommendations.

In the case of an emergency, a medical clinic is located near Kurà. Additionally, there is a hospital in Quepos (1 hour drive).

Medical care in Costa Rica is of very high quality and considered to be the best in Central America. San Jose especially has excellent hospitals, medical facilities and doctors, many of whom have qualified in the US or in Europe.

We advise taking out comprehensive travel and medical insurance to cover yourself and any dependents/travel companions for the duration of your stay in Costa Rica. As a minimum, this insurance should include:

-Emergency evacuation expenses
– Medical expenses
– Repatriation expenses
– Cancellation or curtailment of trip
– Damage/theft/loss of personal luggage, money and goods

In case of medical emergencies, most Costa Rican doctors and hospitals expect payment in cash, regardless of whether you have travel health insurance or not. If your health insurance does not cover you for medical expenses while you are abroad, you should consider supplemental insurance. It may also be worth finding out in advance if your insurance plan will make payments directly to providers or if they reimburse you later for any overseas health expenditures.

If you don’t speak Spanish, don’t worry. At Kurà we speak excellent English, and are happy to teach you some Spanish phrases too! Apart from in the most rural areas of Costa Rica, you should have little problem with language barriers. Many Costa Ricans have at least a basic knowledge of English.

Carbon offsets are voluntary donations that can be made to compensate, or offset, greenhouse gas emissions from transport, electricity use, and other sources. In an effort to promote sustainable development and tourism, the Costa Rican Ministry of Environmental Affairs has created a program in which tourists can compensate the carbon emissions from their international flights by investing in programs that preserve and reforest natural areas within Costa Rica. You can find more information on the program’s website (http://www.fonafifo.go.cr/) or ask us!

Have a Question? Ask Away.

How Would You Like to Contact Us?

BY ONLINE CHAT

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST


Quick answers, always!

BY PHONE

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST
 

Reservations:
US & Canada Reservations:
+1 844 783-4507

Call from Costa Rica:
+(506) 4040-0417

Hotel Concierge:
Call from Costa Rica:
+(506) 8521-3407​

BY EMAIL

OUR LOCATION

Kura
Uvita de Osa,
Puntarenas Province, Costa Rica

Coordinates: 9.1963° N, 83.7444° W

FAQ's

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